Privacy Policy - Character AI

1. Scope of this policy. This policy explains how Character AI handles information when you browse this website and use the companion chat experience it links to.
2. Who we are. Character AI operates the website at character-top.com and is the controller of information collected through it.
3. Acceptance. By using Character AI you confirm that you have read this policy and understand how information is handled.
4. Age requirement. Character AI is intended solely for adults aged 18 or older. We do not knowingly collect information from minors.
5. Information you give us. This includes anything you voluntarily type, such as a display name, preferences or the content of your conversations.
6. Information collected automatically. Standard technical data such as IP address, browser type, device category, language and referring page may be recorded.
7. Cookies. Character AI uses cookies to keep sessions active, remember basic preferences and measure aggregate traffic.
8. Managing cookies. You can block or delete cookies in your browser settings, though some parts of Character AI may then work incorrectly.
9. Local storage. Small amounts of data may be stored in your browser to preserve interface preferences between visits.
10. Analytics. Aggregated statistics help us understand which pages are used and where visitors leave. Reports do not identify individuals.
11. Purpose of processing. Information is used to deliver the service, maintain security, improve content and comply with legal duties.
12. Legal bases. Where applicable law requires one, processing relies on consent, legitimate interest or contractual necessity.
13. Conversation content. Chat content is used to generate replies and maintain continuity within your own sessions and is not published.
14. No sale of personal data. Character AI does not sell, rent or trade personal information to third parties.
15. Service providers. Trusted providers such as hosting and analytics vendors may process data strictly on our instructions.
16. International transfers. Data may be processed in countries other than your own, with appropriate safeguards applied.
17. Retention. Information is kept only as long as needed for the purposes described here or as required by law.
18. Security measures. We apply encryption in transit, access controls and regular reviews to protect information.
19. No absolute guarantee. No method of transmission or storage is perfectly secure, and Character AI cannot guarantee absolute security.
20. Your access rights. You may request confirmation of whether we process your data and a copy of it.
21. Correction and deletion. You may ask Character AI to correct inaccurate information or delete data we no longer need.
22. Objection and restriction. You may object to certain processing or ask that it be restricted where the law provides that right.
23. Data portability. Where technically feasible, you may request your information in a commonly used machine readable format.
24. Withdrawing consent. Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
25. Marketing preferences. Any optional messages include a clear opt-out, and opting out does not limit access to Character AI.
26. Do Not Track. Browser Do Not Track signals are not currently standardised and are handled on a best effort basis.
27. External links. Pages may link to third party websites whose privacy practices are independent of Character AI.
28. Fictional companions. All companions presented on Character AI are fictional personalities and are not real individuals.
29. Automated processing. Replies are generated automatically and are not intended as professional, medical, legal or financial advice.
30. Complaints. If you believe your rights were not respected you may contact us first and then your local supervisory authority.
31. Changes to this policy. Character AI may update this policy, and material changes will be reflected in the date shown above.
32. How to reach us. Privacy requests can be sent to privacy@character-top.com and will be handled promptly.

Contact

Questions about this document can be sent to legal@character-top.com and Character AI will respond within a reasonable period.